Contact

Before emailing

I haven't received my check

Checks appear on screen as soon as payment goes through, and we email you a receipt with a link. If yours hasn't appeared, email us from the address you paid with.

I'd like a refund

Please see our refund policy in the Terms of Service for the circumstances in which refunds are available. Email hello@chequeredpast.uk within 14 days of your order, quoting your order reference and the reason.

I have a question about my check

Checks are produced automatically from official records. The check is there to help you ask the right questions when viewing a car or speaking to a specialist or independent mechanic. If something in a check seems clearly wrong or inconsistent, do let us know: it helps us improve the service.

I'd like to talk about partnerships, bulk pricing, or white-label

Email hello@chequeredpast.uk with "Partnership" in the subject line and a short description of what you have in mind. If it's a fit, we'll set up a call.

I'm a journalist or researcher

Email hello@chequeredpast.uk. Happy to talk about the service, the state of automated used-car checks, and the UK specialist car market.

I have a privacy or data request

See our Privacy Policy for the full list of your rights and how to exercise them. Data access, correction, and deletion requests are handled within 30 days at hello@chequeredpast.uk.